Unit 09
Meeting a new client
職場攻略/辦公日常
English for the workplace/Career Development
BRAIN STORM
Share your ideas with your teacher and try to make sentences.
Do you feel nervous when you are meeting new people?
How do you calm yourself?
VOCABULARY
Repeat these sentences after your teacher.
1. sales representatives (n.) 銷售代表
I am one of the sales representatives here.
我是這裡的銷售代表之一。
2. impressed (v.) 使印象深刻
Our team was impressed with your work.
你的工作給我們的團隊留下了深刻的印象。
3. interior design (n.) 室内設計
I like your interior design.
我喜歡你的室內設計。。
4. compliment (n.) 恭维
Thank you for your generous compliment.
多謝您的慷慨解囊。
5. project (n.) 項目
This is a big project for the team.
對於團隊來說，這是一個很大的項目。
6. competitive (adj.) 有競争力的
Angela is fierce with a competitive streak.
Angela充滿競爭優勢。
7. reputation (n.) 名譽
Cheap products sometimes have a poor reputation.
廉價產品有時信譽較差。
8. professional (adj.) 專業的
You are so professional with your work.
你的工作是如此專業。
Dialogue
Read the dialogue aloud with your teacher.
Mrs. Ferguson, it’s nice to meet you. I’m Peter, one of the sales representatives for Louis Interiors. Thank you for coming in today. May I ask how you heard of us?
Ferguson女士，很高興見到你。我是Peter，是路易斯家裝內飾公司的銷售代表之一。感謝你今天過來，能請問你是怎麼聽說我們的嗎？
Nice to meet you too, Peter. My husband and I recently visited an office building downtown. We were very impressed with its interior design. The office manager gave us your business card.
我也很高興見到你，Peter。我先生和我最近去了市中心一幢辦公樓。我們對它的室內設計印像很深，辦公室經理給 了我們你們的名片。
Thank you for the compliment, ma’am. That was the Ferris building. Yes, our team completed that design project last year. It really looks nice. Perhaps I can show you a portfolio of our other projects?
謝謝你的誇獎，女士。你說的應該是Ferris大樓。沒錯，我們的團隊去年完成了大樓的設計工作，它看上去很棒。也許我可以給你看一些我們其他的項目？
That would be fine. My husband and I want to find a company to design our home.
那就不用了。我先生和我想找一家公司設計我們的家。
As you can see, our company is different from other interior design companies. This is because we hire very creative designers. We listen to each client’s needs and then we make a custom design.
你看的出來，我們公司和其他設計公司不同，是因為我們僱傭非常有創意的設計師。我們聽取每位顧客的需求，然後 為他們量身設計。
And are your prices competitive?
你們的價格有競爭力嗎？
I’m glad you asked that question, Mrs. Ferguson. Although we are not the least expensive company in town, we have a good reputation and are professional. So, our prices reflect that.
我很高興你問了那個問題，Ferguson女士。雖然我們不是鎮上最便宜的，但是我們的口碑很好且很專業。所以我們的價格體現在這個上面。
It’s true that you get what you pay for.
一分價錢一分貨倒是真的。
Mrs. Ferguson, we would like to earn your business. Let’s schedule a time to talk in
more detail about your home and how our company can meet your goals for interior design.
Ferguson女士，我們很想做你這筆生意。我們來約個時間談談你家的細節以及我們公司怎麼能幫你達成室內設計的目標吧。
Let's Practice
Make it right.
A : ______.
B :The office manager gave us your business card.
1.May I ask how you heard of us?
2.That would be fine.
A :Perhaps I can show you a portfolio of our other projects?
B : ________.
1. That would be fine.
2.It really looks nice.
May I ask how you _________of us?
1.heard
2.herd
We were very impressed with its _________ design
1.many
2.very
1. Our team was ___ with your work. impressed/impress
2. The job market these days is very ___ . competitive/complete
3. Good customer service will improve our ___ . reform/reputation
4. Although we are not the least expensive company in town, we definitely are very ___ . proper/professional
DISCUSSION
Make a conversation with your teacher.
1.Why do you think is it important to offer a hand shake when you are meeting a new client?
