Unit 30
Leaving a phone message
職場攻略/辦公日常
English for the workplace/Communication in workplace
BRAIN STORM
Share your ideas with your teacher and try to make sentences.
Have you tried leaving a phone message to someone who is not available to talk with you?
VOCABULARY
Repeat these sentences after your teacher.
1. office (n.) 辦公室
Our office is open from Monday to Friday.
我們的辦公室從星期一到星期五營業。
2. speak (v.) 說
Please speak loudly.
請大聲說話。
3. take a message (phr.) 接受消息
Can I take a message from you?
我可以給你留言嗎？
4. available (adj.) 可用
I will be available tomorrow.
我明天有空。
5. urgent (adj.) 緊急
This is an urgent task.
這是一項緊迫的任務。
6. gets back to me (phr.) 回電
Please make sure he gets back to me by tomorrow.
請確保他明天能回到我身邊。
7. specific (adj.) 特定
Can you be more specific?
你可以說得更詳細點嗎？
8. ASAP (abbrev.) 儘快
Please send me a message ASAP.
請盡快給我發送消息。
Dialogue
Read the dialogue aloud with your teacher.
Good afternoon! J and W Law Firm; this is Mr. Jett’s office. How may I help you?
下午好！J和W律師事務所;這是傑特先生的辦公室我能幫你什麼？
I need to speak to Mr. Jett.
我要和傑特先生談談
He’s not available at the moment. May I take a message?
他現在不在。我可以留言嗎？
Yes. It’s very urgent and he needs to get back to me as soon as possible.
是的。非常緊急，他需要儘快回復我。
May I ask who is calling?
可以請問是誰打來的嗎？
This is Mr. Walters.
這是沃爾特斯先生
Oh Mr. Walters! Hello, is there anything specific I should tell him?
哦，沃爾特斯先生！你好，有什麼具體的事情我應該告訴他嗎？
We have some good news about the Jenson case, so I need him to get back to me ASAP.
我們有一些關於詹森案的好消息， 所以我需要他儘快回復我。
Okay, I’ll make sure to give him the message.
好的，我一定要給他留言。
Thanks!
謝謝！
Let's Practice
Make it right.
A : _________.
B :Hello, I need to speak to Mr. Jett.
1. May I take a message?
2. Good afternoon,
How may I help you?
A :May I ask who is calling?
B : ________.
1.This is Mr. Walters.
2.I am Mr. Walters.
This is Mr. Jett’s office. How may I help ______?
1.you
2.than
________ I take a message?
1.Should
2.May
calling? May I ask is who
_________________________________
message? take May I
________________________________________________
DISCUSSION
Make a conversation with your teacher.
1.What type of message would you rather say in a call than being passed by someone or typed as a message?
